Salon Policies

At Mercer Hair Studio, we believe in being transparent about our policies with all of our clients. If you have a question about any policy below, please feel free to contact our team.

Cancellation/No Show Policy

Cancellations and appointment alterations/ reschedules are accepted up to 24 hours before the scheduled service. Within 24 hours of the service, appointment changes will be subject to a cancellation fee of at least 50% of the scheduled service. All appointments will require a credit/debit card to secure.