Careers

Job Description

As an Associate Stylist, you will play a vital role in ensuring a seamless and exceptional experience for guests while supporting stylists in delivering high-quality services as well as providing high quality services to your own guests once licensed. This position is ideal for individuals passionate about the beauty industry, eager to learn, and dedicated to providing excellent customer service.

Key Responsibilities:

• Greet all guests warmly and professionally. Introducing yourself by name and informing the guest who you are assisting that day and what you’re doing with them. Example; Good Morning Susan. I am (your name). I’m assisting Megan today and will take you back to get you prepared for your appointment today.
• Ensure guest information is accurate and complete in the salon software.
• Maintain and update guest files, including service details and additional notes. Get addresses!
• Assist in guest follow-ups, including thank-you cards and callback communications.
• Maintain cleanliness and organization of the salon and station, ensuring a tidy workspace.
• Keep the Educating stylists Planner/Tracker updated with relevant notes and information.
• Ensure styling products are stocked and available for use.
• Stay in constant communication with the educator to provide seamless support.
• Assist in washing, drying, and folding salon towels.
• Utilize downtime effectively by studying for tests and practicing skills.
• Review the educator’s schedule daily and track the service dollar amount booked.
• Establish additional service and retail goals based on guest appointments and educators’ goals.

Objectives:

• Stylist Support: Assist stylists with services and guest interactions to ensure a smooth workflow.
• Upselling & Add-ons: Understand and recommend add-on services appropriately.
• Goal Tracking: Analyze reports and understand individual and team performance metrics.
• Earning a new-talent shift by completing the skills assessments i9n the associate program.
• Bring in 10 new guests a month via referrals either from advertising yourself on social media or referrals from other guests.

Must enjoy and excel at sales offerings and have charismatic personality. Part time position available for career minded person.

This position is responsible for providing a great first and last impression in customer care, offering salon guests additional service opportunities, as well as assisting guests in understanding our products, specials, and company programs, while following all company policies and procedures.

If you are passionate about this position click the “apply now” button below.

The requirements for all service providers include one of the following:

• Current SC Cosmetology License
• Current SC Nail Technicians License
• Current SC Master Barber License
• Current SC Aesthetician License

The job description for all service providers include:

• Great customer service (before, during and after the guest visit)
• Maintain a professional appearance
• Help with daily salon tasks such as laundry, cleaning and maintenance
• Executing side by side tasks and services with mentor

Job Description: Mercer Hair Studio is seeking a dynamic, results-driven leader to oversee and elevate our day-to-day operations. This is a hands-on, high-impact role where you’ll lead our talented team, fine-tune systems, and ensure the salon operates at peak efficiency — all while maintaining the exceptional guest experience we’re known for.

You'll have the authority & autonomy to: 

• Lead, coach, and develop a high-performing team.
• Implement efficient systems to keep our operations organized and running smoothly.
• Manage critical business functions including hiring, payroll, vendor relations, and performance reviews.
• Partner with the owner to drive growth, innovation, and maintain our outstanding culture.
• *We’re looking for someone who thrives in a fast-paced, people-focused environment — direct in communication, data-driven in decision-making, empathetic with people, and confident in leadership.

Benefits & Parks: 

• 401(k) with company match — plan for your future with us.
• Life insurance coverage — peace of mind for you and your loved ones.
• Mental health benefits & telehealth coverage — take care of your whole self.
• Paid vacation — rest, recharge, and return inspired.
• Competitive salary — we value the expertise you bring.
• Bonus opportunities — earn more for hitting performance targets.
• Employee service discounts — because you deserve to look and feel amazing too. If you’re ready to step into a leadership role where your skills make an immediate impact, your results are rewarded, and your work directly shapes the guest experience, we’d love to meet you.